Job Description – Office Support

Application Deadline: 05/07/2025

About the Bright Agency:

Bright is a global creative agency that nurtures passionate, gifted artists and authors. You’ll see their work everywhere: children’s books, billboards, greetings cards, films… They’re here to make a mark on the world, and our mission is to make it happen. We strategically build careers, create award-winning content, and manage our artists’ legal and financial affairs.

The Opportunity:

We are looking for an office support person to work in our busy and growing Jersey City. At a high level, you will be responsible for facilitating a smooth day-to-day operation of the office and for ensuring clear communications between our US and UK teams.

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Duties & Responsibilities:

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General Office Management:

• Maintain a well-organized and creative workspace that reflects the agency’s brand.
• Order and manage office supplies, ensuring all materials are available for meetings and presentations.
• Coordinate office maintenance and liaise with service providers (cleaning, IT, utilities, etc.).

Administrative & Creative Support:

• Assist with contracts, agreements, and paperwork related to illustrators, authors, and publishing deals.
• Maintain organized digital and physical filing systems for artist portfolios, contracts, and submissions.
• Support agents and managers by preparing documents, reports, and presentation materials.
• Support the finance team.

Reception & Communication:

• Be the first point of contact for illustrators, authors, publishers, and clients, ensuring professional and friendly communication.
• Manage agency email accounts, responding to inquiries and forwarding them to the appropriate team members.
• Answer and direct phone calls, taking messages when needed.
• Greet and assist visitors in a professional manner.

Talent & Client Support:

• Assist in scheduling meetings between agents, illustrators, authors, and publishing clients.
• Help manage artist and author submissions, organizing portfolios and ensuring prompt responses.
• Maintain databases of talent, clients, and industry contacts.

HR & Employee Support:

• Assist in onboarding new employees (preparing documents, setting up workspaces).
• Maintain staff records and coordinate training sessions.
• Handle basic HR-related inquiries and support HR processes.

IT & Equipment Coordination:

• Troubleshoot minor IT issues and coordinate with IT support when necessary.
• Ensure office equipment (printers, computers, etc.) is functioning properly.

Event & Meeting Coordination:

• Organize internal and external meetings, ensuring proper setup and documentation.
• Assist in planning and executing industry events, book fairs, and agency networking sessions.
• Coordinate travel and accommodations for agents or talent attending industry events.

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Job Requirements:

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Education & Experience:

• High school diploma or equivalent (Bachelor’s degree in Business Administration, Arts, Publishing, or a related field is a plus).
• 1-3 years of experience in an administrative role, preferably within a creative agency, publishing, or talent management industry.

Skills & Competencies:

• Excellent organizational and time-management skills, with an ability to handle multiple projects.
• Strong written and verbal communication, with a friendly yet professional demeanor.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and familiarity with industry tools (Trello, Slack, or other project management software would be a plus).
• Attention to detail and the ability to manage contracts, invoices, and confidential information.
• Passion for illustration, publishing, and the creative arts.

Other Requirements:

• Ability to work independently while supporting a team in a fast-paced, deadline-driven environment.
• Familiarity with the publishing and illustration industry is a strong plus.
• Interest in working closely with illustrators, authors, and agents to support their creative and professional needs.
• Right to work within the US. (Visa sponsorship not available)
• While not a requirement, this role is ideal for a current Jersey City resident.

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How to Apply:

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Please email resume, and cover letter to james@thebrightagency.com - Putting “Office Support” in the subject line. Application Deadline: 05/07/2025.

We are committed to fostering a diverse, inclusive, and equitable workplace where everyone—regardless of background, identity, or experience—feels valued and empowered to contribute. We believe that different perspectives drive innovation and creativity, and we actively seek to build a team that reflects the diverse communities we serve. We welcome applicants from all backgrounds regardless of race, ethnicity, age, gender, religion, sexual orientation, gender identity, gender expression, disability, economic status and other diverse backgrounds.